[CCoE Notice] Cougarnet and Lync unavailable

[Luong, Kiet A]

Cougarnet services are slowly returning, so some of you should be fully functional by now.  If you continue to experience slow performance and connections, please safely reboot the computer (Start->Restart).
Please let me know if you continue to experience Cougarnet issues or not.

Thanks,

Kiet Luong
Director of Engineering Computing
College Information Security Officer
Cullen College of Engineering
University of Houston
Email: KietL at uh.edu
Voice: 713.743.9974

From: engi-dist-bounces at EGR.UH.edu [mailto:engi-dist-bounces at EGR.UH.edu] On Behalf Of Luong, Kiet A
Sent: Tuesday, July 08, 2014 9:33 AM
To: engi-dist at egr.uh.edu
Subject: [CCoE Notice] Cougarnet and Lync unavailable

Good morning,

As of 9:12 AM, central IT's website shows the notification below.  This means any resources depending on Cougarnet for access will most likely have issues, including UH Exchange emails, shared printing, shared file sharing, scanning, , etc.  A typical problem is the login process that normally takes less than a minute is now taking more than 15minutes.  According to the notification, Cougarnet Administrators hope to resolve the issue by 9:15 AM.  It is now 9:30 AM and I believe the problem persists.  I will notify everyone once I learn this issue has been fully resolved.

Thank you for your patience.

[cid:image001.png at 01CF9A93.B1B08780]Exchange and Lync Unavailable
July 8, 2014 , 9:12 AM
Customers may experience problems using the following services: Cougarnet, Exchange, home drives, Lync phones and Sharepoint. Administrators are working to resolve the problem and we anticipate resolution around 9:15am. More information can be found at http://www.uh.edu/uit .



Kiet Luong
Director of Engineering Computing
College Information Security Officer
Cullen College of Engineering
University of Houston
Email: KietL at uh.edu<mailto:KietL at uh.edu>
Voice: 713.743.9974

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