[CCoE Notice] Using the new Lync telephone system at home and while traveling

[John Glover]

I've had a slightly different experience on my Mac.  When I am on campus, no problem.  And from off campus, if I come in through the VPN, again there is no problem.  But from off campus without the VPN, the login takes a very long time…about 2 1/2 minutes the last couple of times.  In fact, I only discovered accidentally that it would indeed work when I left the program alone while working on another computer.  

JR, give it a try from home.

John, any thoughts on that?

JG



On Aug 19, 2012, at 5:20 PM, JR Rao wrote:

> I just got back in town after a week away, so have missed all the excitement about the new phone.  
> 
> I use a Macbook, and on my Mac, I downloaded and installed the Lync client from the UH IT site (as per John's email below). Having not attended any training sessions, I am not sure what all the client can do, but a quick test of calling home from my office just now worked fine. i.e., I was able to launch the Lync client on my Mac, and make local phone calls.
> 
> FWIW, I also clicked on the video call button (without making a video call to anybody), and that, in this limited test, seemed to work fine also, i.e., the built-in Mac isight camera lit up, and showed my image in the Lync client. 
> 
> Best regards,
> 
> JR Rao
> 
> On Sun, Aug 19, 2012 at 4:24 PM, Charles John Young Jr. <cjyoung at egr.uh.edu> wrote:
> I'm sure that all of you who have attended training on the new Lync
> telephone system already know much more about the features and
> capabilities of this system than I do.  However, last week I was asked
> if the software could be installed on a home computer or a laptop, so that
> the computer could become your UH telephone.  The answer certainly seems
> to be "yes"!
> 
> This weekend, I installed the Lync 2010 client software on both my home
> office desktop computer and my laptop computer, and I was able to make
> calls just as easily (or with no more difficulty, depending on your
> perspective) as I could from my office desk.
> 
> Both my home office desktop and my laptop computers are running Windows 7
> Home Premium.  I have a Logitech QuickCall USB speakerphone on my desk
> system, and my Hewlett-Packard laptop has built-in microphone and speakers.
> Both systems connect to my home network using wireless, and my network
> connects to the Internet via AT&T DSL.  I did not try any video calls, but
> for straight voice, the quality was every bit as good as my cell phone.
> 
> Of course, if you need to use the telephone in areas that are noisy or
> where you need more privacy, you would probably also want to use a
> headset.
> 
> The Lync 2010 software can be downloaded from the Information Technology
> website:
>   <http://www.uh.edu/infotech/php/software/list.php?affiliation=staff>
> 
> Many documents about using Lync can be found on the Internet; one from
> another university that provides a good guide on how to install the Lync
> software at home is:
>   <http://louisville.edu/email/Lync-install-setup-home-use.pdf>
> 
> The download from UH IT is a zip file, and the installation program is
> called "LyncSetup.exe" (both 32- and 64-bit versions).  After you have
> installed the Lync software, you should then run Windows Update to get
> the latest updates.  (My apologies to the Mac users, but I don't have one
> to try.  Perhaps one of you can share your experiences with configuring
> Lync on Mac OS X.)
> 
> The first time you run Lync, you will be asked for:
> 
>   Your Sign-in address:   This is your UH Exchange e-mail address,
>                           your_user_id at Central.UH.edu
> 
>   Your User name:         cougarnet\your_CougarNet_user_name
>   Your Password:          your_CougarNet_password
> 
> I STRONGLY RECOMMEND that you DO NOT CHECK "Save my password".  However,
> for those of you who will do so anyway, the link to the online web page to
> reset your password is:
>    <http://www.uh.edu/infotech/password>
> 
> Enjoy!
> 
> John
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> 
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----
John R. Glover, PhD
Professor, Electrical & Computer Engineering, 
  and Biomedical Engineering
University of Houston
N308 Engineering Building 1
Houston, TX  77204-4005
713-743-4430   713-743-4444 fax
glover at uh.edu



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