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<p class="MsoNormal"><span style="font-family:Aptos;color:black">Good morning,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Aptos;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:Aptos;color:black">The UH antivirus vendor CrowdStrike issued a bad patch that is causing crashes for windows systems across the internet. Mac and Linux systems aren’t affected by this patch and only causing issues
on some Windows systems with few versions of installed CrowdStrike client.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Aptos;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:Aptos;color:black"><a href="https://urldefense.com/v3/__https:/www.theverge.com/2024/7/19/24201717/windows-bsod-crowdstrike-outage-issue__;!!LkSTlj0I!H2JDGp7nIzKHOReJfk6lfn1xNVcgMkU1nx9u4b5Ty0UNqvVlNir2wEvZNDXQUbh-WU_mYBXLWEx3b-R7GdY56zH6HMZ4304$">https://www.theverge.com/2024/7/19/24201717/windows-bsod-crowdstrike-outage-issue</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Aptos;color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://urldefense.com/v3/__https:/www.theverge.com/2024/7/19/24201717/windows-bsod-crowdstrike-outage-issue__;!!LkSTlj0I!H2JDGp7nIzKHOReJfk6lfn1xNVcgMkU1nx9u4b5Ty0UNqvVlNir2wEvZNDXQUbh-WU_mYBXLWEx3b-R7GdY56zH6HMZ4304$" target="_blank"><span style="color:blue;text-decoration:none"><img border="0" width="240" height="125" style="width:2.5in;height:1.302in" id="LPThumbnailImageId910053" src="https://cdn.vox-cdn.com/thumbor/2kZDe9jO7xdF4O4LCb9rvwsYYNg=/0x0:1320x880/1200x628/filters:focal(660x440:661x441)/cdn.vox-cdn.com/uploads/chorus_asset/file/25537485/windowsrecovery.jpg"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif"><a href="https://urldefense.com/v3/__https:/www.theverge.com/2024/7/19/24201717/windows-bsod-crowdstrike-outage-issue__;!!LkSTlj0I!H2JDGp7nIzKHOReJfk6lfn1xNVcgMkU1nx9u4b5Ty0UNqvVlNir2wEvZNDXQUbh-WU_mYBXLWEx3b-R7GdY56zH6HMZ4304$" target="_blank"><span style="text-decoration:none">Major
Windows BSOD issue takes banks, airlines, and broadcasters offline</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">The issues have been linked to a CrowdStrike update.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#A6A6A6"><a href="https://urldefense.com/v3/__http:/www.theverge.com__;!!LkSTlj0I!H2JDGp7nIzKHOReJfk6lfn1xNVcgMkU1nx9u4b5Ty0UNqvVlNir2wEvZNDXQUbh-WU_mYBXLWEx3b-R7GdY56zH6JJ8sqxU$">www.theverge.com</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:Aptos;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:Aptos;color:black">Few of our college systems have been affected and if your system is working now you are good to go. Our team have been working on fixing affected systems since early this morning and are attending
the affected systems and we will be coming to all the department offices once we have a workable solution to fix all the affected systems. If your computers is boot looping with the error indicated in the article,
</span><span style="font-family:Aptos;color:red">please send me an email and I will schedule it with my team to come and address the issue at the earliest</span><span style="font-family:Aptos;color:black">. It is not difficult to repair and no data is lost
so we appreciate everyone working with us to deal with this situation.<o:p></o:p></span></p>
<p><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">_________________________________________________________</span><o:p></o:p></p>
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<p class="MsoNormal" style="line-height:18.0pt"><span style="font-size:15.0pt;font-family:"Source Sans Pro",sans-serif;color:#111111"><img border="0" width="55" height="52" style="width:.5729in;height:.5416in" id="Picture_x0020_1" src="cid:image001.png@01DAD9B9.71087DD0" alt="University of Houston logo"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#111111">Manjunatha Shenoy<br>
Director, College IT Support | College Information Security Officer<br>
Cullen College of Engineering<br>
</span><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#C8102E">University of Houston</span><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#111111"><br>
Office (713) 743-8447<br>
<a href="mailto:mshenoy@uh.edu"><span style="color:#C8102E">mshenoy@uh.edu</span></a><br>
</span><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#C00000"><a href="https://www.egr.uh.edu/"><span style="color:#C00000">https://www.egr.uh.edu</span></a></span><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#111111"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#111111">CONFIDENTIALITY NOTICE: The information in this email may be confidential and/or privileged. If you are not the intended recipient,
then any review, dissemination, or copying of this email and its attachments, if any, or the information contained herein is prohibited. If you have received this email in error, then please immediately notify the sender by return email and delete this email
from your devices.<o:p></o:p></span></p>
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