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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Good morning,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I had just received this notice of Wifi service interruption from ITAC. I will follow up with updates once we hear from them. Please help pass the work along to those in the department who may be using only wireless network (and may not receive this email).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Kiet Luong<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Director of Engineering Computing<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>College Information Security Officer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cullen College of Engineering<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>University of Houston<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Email: KietL@uh.edu<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Voice: 713.743.9974<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ITAC [mailto:ITAC@CENTRAL.UH.EDU] <br><b>Sent:</b> Monday, September 26, 2016 11:45 AM<br><b>To:</b> Luong, Kiet A<br><b>Subject:</b> Service Affecting Incident Notification: Wireless Service Disruption<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div id=container><div id=bodyContent><div id=content><div id=postDateBar><p class=MsoNormal>DATE: September 26, 2016 11:44:09 AM CDT <o:p></o:p></p></div><div id=headlines><div><p class=MsoNormal>Service Affecting Incident Notification: Wireless Service Disruption<o:p></o:p></p></div><div><p class=MsoNormal>9/26/2016, 11:15 AM<o:p></o:p></p></div></div><p>It has been reported that a service affecting incident exists for the following services:<o:p></o:p></p><p>Wireless Services - The Aruba master controller has failed, causing wireless to be unavailable in all buildings that use Aruba APs.<o:p></o:p></p><p>Impacted buildings include - Student Center (North and South), Conrad Hilton, Farish Hall, Bayou Oaks, GSB, MREB, Engineering Complex, and MD Anderson Library.<o:p></o:p></p><p>An update will be issued once additional information has been collected.<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal><br><br><a href="/go/doc/1094/2886778/">View this document online</a> <br><a href="/go/site/1094/">University of Houston<br>IT Availability Center</a> <o:p></o:p></p><p><a href="http://www.piersystem.com/go/unsubscribe/1094/">Visit this link to unsubscribe</a><o:p></o:p></p></div></div></div></div></body></html>