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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Good morning,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Many of us received this email below sometime this morning, and some may be wondering if this email is legitimate or not.&nbsp; Please analyze this email with malicious email strategies I mentioned in my previous emails, and see if you can identify all the “red flags” that make this email what it is.&nbsp; Below are the red flags that I’ve identified.<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp;The “From” email address appears to be from a @ohio.edu email address.&nbsp; To confirm whether the email address is what it appears, hover the cursor over the email address to reveal its real one.&nbsp; In this case, the email address is as it appears.&nbsp; However, this is a non-UH email address in a supposed UH email update request.<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The brevity of the email is extremely alarming, and there’s hardly any information for us to verify against, including signature of UH employee who is supposed to send it.&nbsp; The signature is broad and mentions UH Security to hope to lower our guard, but we all know the UIT security team does not sign emails without additional information.&nbsp; UIT Security also usually suggests you work with local college technical support for issues, which means we will be contacting you if an issue actually occurs that needs your action. &nbsp;&nbsp;<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The link in the email to update our email accounts points to <a href="http://komornikkatowice.eu/-/uh.eduwemail/email.uh.edu.htm">http://komornikkatowice.eu/-/uh.eduwemail/email.uh.edu.htm</a> web address.&nbsp; Keep in mind the first portion of the web address is where the link will take you to, and not the rest of the web address.&nbsp; In this case, the link takes you to komornikkatowice.eu, which is a country code web address for European Union member states and not email.uh.edu.htm, which is what the end portion falsely suggests.&nbsp; This is obviously not a UH web address to update our email account.<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Legitimate UH employees will never ask you to click on a link to update any accounts.&nbsp; If they do, email them back using a known address from the exchange server or UH directory, and ask them to confirm the message.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hope you’ve arrived at the same conclusion as I did, that this is not a legitimate UH email.&nbsp; The strategies to analyze other malicious emails are very similar, even though the emails are all different.&nbsp; For future suspicious emails, please analyze them yourself first, then forward me both the suspicious email and your analysis so I can help you formulate good strategies in recognizing malicious emails. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Kiet Luong<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Director of Engineering Computing<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>College Information Security Officer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cullen College of Engineering<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>University of Houston<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Email: <a href="mailto:KietL@uh.edu">KietL@uh.edu</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Voice: 713.743.9974<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif"'> UH.edu [<a href="mailto:at463912@ohio.edu">mailto:at463912@ohio.edu</a>] <br><b>Sent:</b> Thursday, May 05, 2016 8:46 AM<br><b>To:</b> Me<br><b>Subject:</b> UH Infomation Update<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'><o:p>&nbsp;</o:p></span></p><div><p class=MsoNormal><span style='font-size:9.0pt'><a href="http://komornikkatowice.eu/-/uh.eduwemail/email.uh.edu.htm">Click Here To Update Your Email Account</a> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt'><o:p>&nbsp;</o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt'>UH SECURITY Department <o:p></o:p></span></p></div></div></body></html>