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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt'>Good Morning.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>There have been reports from a few users that their machines are stuck in a certain part of the Windows Update process. If you or someone near you is having this problem please DO NOT TURN OFF the machine and please contact Eric Stern. We will need to evaluate where your machine is in the update process to make sure it is safe for us to reboot your machine. If you have any questions please feel free to contact me.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Eric<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><i><span style='color:#215868'>Eric Stern<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#215868'>Manager, College Information Services<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#215868'>Engineering Computing Center<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#215868'>Cullen College of Engineering<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#215868'>University of Houston<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#215868'>713-743-1387</span></i><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>