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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Cougarnet services are slowly returning, so some of you should be fully functional by now. If you continue to experience slow performance and connections, please safely reboot the computer (Start->Restart).<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Please let me know if you continue to experience Cougarnet issues or not.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>Kiet Luong<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Director of Engineering Computing<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>College Information Security Officer<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Cullen College of Engineering<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>University of Houston<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Email: KietL@uh.edu<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Voice: 713.743.9974<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> engi-dist-bounces@EGR.UH.edu [mailto:engi-dist-bounces@EGR.UH.edu] <b>On Behalf Of </b>Luong, Kiet A<br><b>Sent:</b> Tuesday, July 08, 2014 9:33 AM<br><b>To:</b> engi-dist@egr.uh.edu<br><b>Subject:</b> [CCoE Notice] Cougarnet and Lync unavailable<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Good morning,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>As of 9:12 AM, central IT’s website shows the notification below. This means any resources depending on Cougarnet for access will most likely have issues, including UH Exchange emails, shared printing, shared file sharing, scanning, , etc. A typical problem is the login process that normally takes less than a minute is now taking more than 15minutes. According to the notification, Cougarnet Administrators hope to resolve the issue by 9:15 AM. It is now 9:30 AM and I believe the problem persists. I will notify everyone once I learn this issue has been fully resolved.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thank you for your patience. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img width=19 height=19 id="Picture_x0020_1" src="cid:image001.png@01CF9A93.B1B08780" alt=Unavailable>Exchange and Lync Unavailable<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><em><span style='font-family:"Calibri","sans-serif"'>July 8, 2014 , 9:12 AM</span></em><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'>Customers may experience problems using the following services: Cougarnet, Exchange, home drives, Lync phones and Sharepoint. Administrators are working to resolve the problem and we anticipate resolution around 9:15am. More information can be found at <a href="http://www.uh.edu/uit">http://www.uh.edu/uit</a> .<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Kiet Luong<o:p></o:p></p><p class=MsoNormal>Director of Engineering Computing<o:p></o:p></p><p class=MsoNormal>College Information Security Officer<o:p></o:p></p><p class=MsoNormal>Cullen College of Engineering<o:p></o:p></p><p class=MsoNormal>University of Houston<o:p></o:p></p><p class=MsoNormal>Email: <a href="mailto:KietL@uh.edu">KietL@uh.edu</a><o:p></o:p></p><p class=MsoNormal>Voice: 713.743.9974<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>