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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Good morning,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Some of you already sent me emails asking whether the email below is a legitimate email from UH-IT or not. The simple answer is: this is a phishing email. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There are many details to look for to determine whether the email is phishing/SPAM, or a legitimate email. The “Don’t get hooked by phishing email” attachment (attached) shows us a few strategies to avoid clicking on a malicious emails. When in doubt, however, it’s always a good idea to ask me for confirmation.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In addition, don’t forget that these emails tend to be very vague in nature. They use a few “buzz words” to get your attention, followed by a fictitious UH logo or signature. What they lack are details as to whom to contact, and the fact that you should always consult the college’s technical support team for something this important. In this example, the “buzz words” used are: webmail, secured version 2013, new functions, guard against spam, etc. The details, however, are lacking. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Obvious signs to look for in these emails are the destination of links in the emails. By hovering the cursor over the links and not clicking on them, Outlook normally displays the destination without the risk of clicking on them first. If a link provided by an institution takes you to a webpage outside of that institution, it’s normally a red flag and warrants a second opinion.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thank you for staying alert and for practicing due diligence in a time when doing so is becoming an arduous task, not to mention an everyday necessity.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-Kiet Luong<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:kietl@uh.edu">kietl@uh.edu</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> University of Houston [mailto:IT-Help@uh.edu] <br><b>Sent:</b> Monday, February 11, 2013 6:21 AM<br><b>To:</b> Recipient<br><b>Subject:</b> Information Technology Services - ITS Alert <o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p><img border=0 width=954 height=1245 id="_x0000_i1025" src="http://www.uh.edu/~tmonaco/Pictures/UH-Logo-no-background.gif"><o:p></o:p></p><div><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black'>Dear Colleague,</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'></span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6102"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6104"><p class=MsoNormal style='background:white'><span class=yshortcuts><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black'>University of Houston</span></span><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black'> have upgraded it's webmail server to the new and secured 2013 version.</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6105"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6121"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black'>This is to enable your webmail account take a new look with new functions and help protect against spam.</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6099"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black'>You are required to upgrade your account to the 2013 version by clinking here to enable advance features.</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6109"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black'>Upgrade to the University's most secured webmail plan today by clicking the link below for re-verification of your details;<br><br></span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6119"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6110"><p style='margin:0in;margin-bottom:.0001pt;background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><a href="http://www.123contactform.com/form-491577/Uhedu">http://www.123contactform.com/form-491577/Uhedu</a><o:p></o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6118"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6111"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black'>University of Houston,</span><span style='color:black'><br></span><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black'>4800 Calhoun Rd. Houston, TX 77004</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6112"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_5796"><p class=MsoNormal style='background:white'><span style='font-size:7.5pt;font-family:"Tahoma","sans-serif";color:black'>Copyright© 2013 University of Houston all rights reserved </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div id="yui_3_7_2_1_1360505198457_6032"><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>------------------------------------------------------<o:p></o:p></span></p></div></div></body></html>