[CCoE Notice] Outlook 2007 mailbox upgrade for Cullen College of Engineering

[Luong, Kiet A]

Good afternoon,

In the midst of all the confusion caused by unplanned power outages in both Engineering buildings and other buildings on campus , there is an important announcement regarding Exchange email mailboxes I need to make you all aware of.
The campus exchange email server that we use had just been upgraded from Exchange 2003 to Exchange 2007.  This means that all mailboxes that currently reside on Exchange 2003 server will have to be migrated to Exchange 2007 Server.

Your Exchange mailbox will be moved to the new Exchange 2007 server this Friday evening, August 12, 2010.  The move should be seamless to you.  We do recommend emptying your Deleted Items folder and closing Outlook before leaving for the weekend.  When you come back to work next week, just open Outlook and view your email as usual.  If you have to check your email this weekend, just make sure you close your email when you're finished so the changes will have a chance to take place.

Check the information below about changes you may need to make now to be sure that you are ready.  Please direct all questions or issues to Exchange2007 at uh.edu.

Thanks,
Kiet Luong

Settings for the Exchange Server 2007 Upgrade

1) Connecting Using Microsoft Outlook 2007 and 2003 for Windows
On computers with Outlook connecting using Exchange Server settings, you should not have to change any settings.
We do recommend emptying your Deleted Items folder and closing Outlook the night before your account is scheduled to be moved.

2) Connecting via the Web ("Outlook Web Access (OWA)")
New Web Address: email.uh.edu (no "www")
To log in, use cougarnet\userid and your CougarNet password.

3) Connecting Using Microsoft Entourage 2008 for Mac
For information on connecting using Entourage, see Exchange Settings Using Microsoft Entourage for Mac at www.uh.edu/infotech/php/template.php?email_id=33.

4) Connecting Using Mobile Devices and POP and IMAP E-mail Software (such as Mail for Mac, Outlook Express, Eudora, and Thunderbird e-mail clients)
You can set up your POP and IMAP client software now to start using the New Incoming Mail Server; you don't have to wait until your account is moved.

For information on connecting using mobile devices, such as iPhones and BlackBerry devices, check UH's Get Help at www.uh.edu/get-help.
For information on connecting using Eudora, see Exchange Settings for Eudora at www.uh.edu/infotech/php/template.php?email_id=32.

Incoming Mail Server
New Incoming Mail Server Name (Exchange 2007): email.uh.edu
POP server port (SSL): 995
IMAP server port (SSL): 993
(Current Incoming Mail Server Name: exchange.uh.edu)
Note: Before your account is moved to Exchange 2007, both the New and Current Mail Server Names will work.  After the move, only the New Server Name email.uh.edu will work.

Outgoing Mail Server
Note: There is an outstanding issue with sending messages using secure settings on the outgoing mail (SMTP) servers.
New Outgoing Mail Server Name (Exchange 2007): email.uh.edu
Server port: 465 (Select SSL) or 587 (Select either TLS required or TLS, if available)

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